CTIA WISE™ Certifications

Become WISE™ Certified online

We are a proud WISE Authorized Training Administrator, you can earn your CTIA WISE Certification online, as an additional industry-recognized certification you can earn alongside our Repair Technician Coaching Program. WISE Certifications are an industry-recognized standard certification for technicians and retailers that allows technicians to advance their knowledge, but is not required to take our courses.

CTIA WISE Certifications

We are the Exclusive virtual WISE Authorized Training Administrator

As a WISE Authorized Training Administrator, we are committed to training and certifying technicians to the WISE Standard at an exclusive partnership-discounted price.

The WISE Decision

The Exclusive Virtual WISE Authorized Training Administrator

How To Become WISE Certified Online

Cellular Repair School provides the opportunity to complete your repair training and earn your WISE certification from the comfort of your home, office or wherever!


During the course registration process, check 'Add WISE Level 1 and/or 2 Certification' and add them to your cart.


The exam fee is then added to your cart, in addition to the training course you have chosen.


We will keep a record of your work and exam score on file and provide your PASSING score to WISE.


WISE will then mail your official frameable certificate directly to you at no extra charge!


What is CTIA WISE Certification?

WISE stands for Wireless Industry Service Excellence.  It is the industry recognized standard for retailers and technicians performing phone repair.  WISE Technician Certification includes two certification levels.

Once you’ve registered to become a Level 1 Technician you will receive a downloadable study guide that accompanies our training and you must score a 70% or higher on the exam to pass.

Becoming a Level 2 Repair Technician is more in-depth and requires a tech certification and review of your repair workmanship, which you will receive through passing our Device Repair Coaching Program. 

The WISE Authorized Service Provider certification program is for Retail Stores, which you can learn more about by visiting the WISE website.


WISE Certification Programs

Our Cell Phone & Tablet Device Repair Essentials coaching program prepares you to pass the Level 1 Exam and the study guide is used as a course study book.

During registration you may purchase the WISE Certification exam. After payment has been processed you will be able to download the course study guide and will need to enroll in the online exam. You have 2 attempts to take and pass the exam. Once you have passed with at least a 70% or higher, you are a certified WISE Level 1 Technician. We will then report a PASS to the WISE team, who will mail your certificate directly to you!

Once you have successfully completed our Online Cell Phone & Tablet Device Repair Essentials Training Program and passed the WISE Level 1 Knowledge Exam, you are eligible to enroll in the hands-on portion to become certified as a Level 2 WISE technician.

We are required to record your work and keep it on file, we will then report a PASS to the WISE team, who will mail your certificate directly to you!

The WISE Authorized Service Provider (ASP) allows service providers to stand out in the industry and demonstrate their commitment to quality. Certification is awarded based on each retail shop meeting the industry recognized standards defined within this program. Today, the scope of the WISE Certification program includes mobile devices and is specific to a retail repair environment. Each location is individually certified.

In addition to the documentation, photos, and information needed on your location, a key requirement to getting your location retail certified is that you must have a WISE Level 1 & Level 2 certified technician employed on your staff.  Cellular Repair School not only can train and certify your staff, but you can use our system to collect, organize, and submit all the information needed to earn your WISE Retail Store Certification.

Make the WISE choice

Promoting Excellence In Mobile Device Repair

meet the industry identified standard

Are you looking for device repair training from experts in the industry, or are you an independent technician looking to step up your certification to Level 2? Cellular Repair School, being the exclusive online WISE Authorized Training Administrator, meets the requirements of WISE Certification to help students adequately prepare for the WISE Level 1 Knowledge Exam and Level 2 workmanship requirements, while allowing the opportunity to complete your certification virtually!

The WISE Standard covers topics that include:

Customer Data Privacy
Battery Management
Diagnostics Process
Recycling Best Practices

Built By the Wireless Repair Industry

WISE Certification was built by wireless repair industry leaders. As demand for smartphone repair grew, so did the need for an industry-recognized standard. WISE Certified is an industry recognized brand for consumers, retailers and technicians championing excellence in device repair globally!

Consumer Trusted Repair Technicians & Retailers

When seeking repair services at a WISE Authorized Service Provider, consumers can be more confident their technician has met the requirements established by wireless industry subject matter experts.

Interested in WISE Certification?

Start by registering for class!

Join an amazing network

WISE certification is credible across the entire wireless repair eco-system, allowing you access into the industry's leading repair tech and retail store owner network.

Become A More Desirable Employee

By bringing industry-standard knowledge, value and important skills to this thriving billion-dollar industry.

Increase Customer Confidence

Once you're certified, WISE gives you access to use their logo and branding, informing your customers that you adhere to a high industry-recognized standard of repair.

frequently asked questions

Repair Training Program

Our training and certifications are currently offered online, without a physical location option.  You can complete the training and certifications 100% online without the need to attend an On-Campus course! The course is self-paced and flexible to fit your needs.

Yes! You can sign up for our 3-month Repair Essentials Membership Program, which gets you from Beginner to Earn While You Learn, but you do not earn a certificate.

This is your forever growing library of the most requested device repairs.  These are step-by-step repair videos, covering everything from the most basic to the most advanced board level problems.  This literally is a one stop shop for all your specific device repair needs.

These videos in your Repair Hero System are all about the “HOW” of doing real repairs, on real devices.

This is the library that never stops expanding… We’re adding new repairs all the time.

Got a request for a specific repair that you need?  Let us know…if it’s not in the repair library and there’s enough demand, we’ll create it just for you!

This is a self-paced training program, so you can move at your own speed! We understand that life happens, and that just because you enroll today that doesn’t mean you’ll be able to finish (or even start) the class this week. When you enroll you get 3 months access to the online classes, repair videos and support. If it takes you longer than 3 months, that’s okay! As long as you have your monthly membership of only $49.97 active, you can take as long as you need.

Our tests are based on the cell phone repair industry standards set by the Association of Device Repair Service Excellence (ADRSE), which means that they are difficult enough that you need to actually know the material and not rush through any particular section. They are not tricky or hard just to be hard, but are challenging enough that you shouldn’t expect to be able to pass just because you’ve taken other training or courses in the past that are not based on the repair industry standard. Our training is different, and the exams will reflect those differences.

This is the part that takes the Repair Hero Formula to an entirely different level.  These are the deep dive sessions, where we meet with you and other members face-to-face virtually using your webcam or mobile device. We will take the material even deeper and answer your questions, and you will also get to hear the questions from other members.

It’s live, and it’s unscripted…covering everything from newbie questions to ultra advanced questions.  These sessions are awesome, we have a lot of fun and get an amazing amount of work done on them!

We also give you the recordings of those deep dive coaching sessions! This way you can go back through the questions your fellow students had and you can internalize our answers and the way we approach those questions.  We cover so much ground on these sessions that you’re going to want to listen to them again and again.

Our Repair Hero Community is where you get your questions answered, where you can celebrate your victories, where you can get an encouraging word when you need one.

You’re never alone once you’ve joined the CRS Repair Hero Team!

You will get better results because you’ll have the full support of an incredibly strong community. A community made up of fellow repair entrepreneurs and fixers.  It is going to be an amazing resource for you.


Our training and certifications are currently offered online, without an On-Campus option.  You can complete the training and certifications 100% online without the need to attend an On-Campus course. The course is self-paced and flexible to fit your needs.

This really depends on what you’re goals are…

If you’re wanting to start your own cell phone repair business, this is the best way to learn the proper techniques, resources, vendors and skills to be successful by doing things the right way.​  You’ll also learn what the right business model to start is based on your goals and resources.

If you own a cell phone related business, this certification is a great way to learn cell phone and tablet repair yourself to add as an extra income stream.​

If you’re an employee, this certificate can make you worth more to your company, which is a great way to get that raise you probably already deserve.​


Cellular Repair School is the only cell phone repair school licensed by the Board of Education and approved by the Association of Device Repair Service Excellence. This means your diploma or certificate actually means something! We teach to vendor-neutral industry standards, and are not trying to sell you over-priced parts or other things you might not need. We care about your success!

No. A certification that can be purchased isn’t worth the paper it’s printed on and isn’t really preparing you for success. That’s why our courses are challenging, you will have to earn your certificate by passing the program courses and exams.

Our training program is self-paced, so you can take as long as you need! When you enroll you get 3 months access to the online courses, repair videos and support. If it takes you longer than 3 months, that’s okay! As long as you have your monthly membership of only $49.97 active.

If you really want to set yourself apart from your competition this certification is highly valuable.  However, the knowledge you’ll gain by completing this course and passing all the tests is more valuable than any certificate or badge. At the end of this course, YOU WILL KNOW CELL PHONE AND TABLET REPAIR.

WISE™ stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.

As a WISE Certified technician, you are responsible for delivering a consistent and reliable repair experience.

As smartphones continue to be the remote control to our lives, keeping the world connected, repairing a customer’s phone is personal. When devices are not operating reliably, anxiety sets in quickly! Your customer deserves a reliable and trusted professional to make sure their most valued asset is repaired with industry recognized standards.

By becoming WISE Certified Provider it gives your customers peace of mind as they hand over their phone for repair!

Tools, Equipment & Parts

Yes, our Vendor Marketplace has all the wholesale suppliers for everything from tools and parts, to Software and Bookkeepers. Virtually everything you need to start, run or grow your business…whether a small at home business or a multi-location franchise…we’ve got you covered!

Looking for wholesale parts, tools, accessories and more?  We have your connection…
Working with the right kind of vendor for parts and supplies really helps you run your business smoothly and efficiently.
Designed with you in mind, we have created the Repair Vendor Marketplace. A place where you can find dozens of trusted wholesale suppliers for everything you need to start, run and grow your business.
Here are just a few of the vendor types you’ll find in our marketplace:


We currently are not offering any scholarships. Fortunately our courses are priced so that they are affordable to everyone, especially compared to similar training classes, as we offer monthly payments options.

We have been doing this for over 15 years and know for a fact that the average person who purchases this, and/or other programs, but never puts the work into implementing the strategies taught achieves little to NO results. We don’t believe in get rich programs – only in hard work, adding value and serving others. Our programs are intended to help you to make a difference in the world while growing your business.

As stipulated by law, we cannot and DO NOT make any guarantees about your ability to get results or earn money with our ideas, information, tools or strategies. Afterall, it takes hard work to succeed in any type of business. In fact, it takes hard work to succeed at ANYTHING in life. Your results in life are up to you and the amount of effort and resources that you are willing to put into succeeding. We help by giving great content, direction and strategies that move you forward. Nothing on our website is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice.

Any financial numbers referenced here, or on any of our sites, are simply estimates or projections, and should not be considered exact, actual or as a promise of potential earnings – all numbers are illustrative only. Our more detailed earnings disclaimer, privacy policy, and terms and conditions for this program and website can be accessed via the link at the bottom of the page. It’s all the regular legal stuff, but we feel transparency is important and we hold ourselves (and you) to a high standard of integrity. Please be safe out there and thanks for stopping by!


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