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Leverage our comprehensive digital training library to build an unbeatable repair team that gets results.
Stay up-to-date with trends and changes thanks to real time course updates and notifications.
Providing specialized training and career development paths builds loyalty and confidence in your team.
Choose the desired training path according to each team members skill level and get access to the CRS Learning Portal to begin training as soon as you’ve signed up your team members!
Level 1 & 2 Repair Course + WISE™ Certifications
Training for Beginners
In this course you’ll learn everything you need to know about cell phone and tablet repair, plus industry-recognized WISE™ Level 1 & 2 Certifications, which you can complete and receive through our online virtual platform!
Level 3 & 4 logic board repair Course
Training for Expert Technicians
This learning path builds upon the Level 1-2 skills for technicians to complete the most advanced and challenging repairs. It will allow you to recover devices previously thought to be unrepairable!
Complete Program Training + Certifications
Receive Level 1, 2, 3 & 4 Training Courses along with CRS Certificates and WISE™ Certifications
Become a Certified Master Technician!! Our Journeyman Program + Certifications Bundle provides you with all the knowledge, ability, tools, and skills to perform any and all repairs – even on devices previously deemed unrepairable by the average tech! You will stand out against all the competition, which will allow you to become invaluable to your employer or your own repair business – the Journeyman Program + Certifications Bundle has you covered!
Right now, your team is likely made up of people who each have their own set of repair skills – for this reason, as a Team Lead, Manager or Store Owner, you will love having access to the CRS Repair HQ, where you can track all team member progress and manage your account!
Communication breakdowns are common, and no one truly understands what anyone else is doing, and all the while the “higher ups” are yelling at you because “the repair yields SUCK!” and there aren’t enough of them.
Sound familiar? Fortunately, there is a solution: It’s called CRS Repair HQ. We’ll get your people on the same page, speaking the same language, and aligned to the same goals: increasing repair quality, throughput and yield.
As a manager, hiring and on-boarding new team members is one of the most critical aspects of your job. But how do you hire for specialized roles such as “Level 1 Repair” and “Level 2 Repair” when you aren’t an expert yourself?
This is where CRS Repair HQ becomes your best friend. Not only can we give you resources to locate your ideal candidate, we can also qualify and train them once they’re hired.
As the head of your company, you have way too much on your plate to spend your time doing repairs and figuring out ways to increase repair results. It’s essential that you have a well-trained, well-equipped team that’s responsible for making the customer process seamless.
Fortunately, that’s exactly what Repair HQ will give you…a team of repair rockstars all aligned to the same goal: growing YOUR company!
We provide one central place to manage your entire team!
• Add or delete team members in seconds
• Remove team members when necessary to free up a training slot
See your teams progress and test scores live!
• Individual progress reports tell you who’s on track and who’s falling behind
• Run reports by course, status, or team member
• Send an email reminder or encouraging word to your team on the spot based on progress
• “Mini-projects” and “labs” ensure your team is doing real work…not just busy work
• Profit from improved performance of individual team members
• Enjoy clear communication and understanding within your team
Trainings and topics are constantly updated as industry changes occur!
• You and your team are notified when retraining is needed
• We stay up-to-date with changes and standards…so you don’t have to
• On-boarding, up-skilling and retraining are fully automated on the spot based on progress
The Repair HQ training center is offered completely online! Forget air fare, conference fees, hotel bills and time away from work…Repair HQ allows YOU to decide where and when your team gets trained! And don’t worry, our comprehensive video lessons, downloadable worksheets, "mini-labs," quizzes and exams make sure they not only consume the trainings, but that they learn and retain the material, giving them full capabilities to execute it in your business.
The cell phone repair industry changes rapidly, and what worked yesterday may not work today. That’s why it’s critical that your training program move at the speed of innovation. Since every Repair HQ course is taught by our in-house team of practitioners, and filmed in our in-house training studio in Dallas, TX, we can respond to changes and push out updates in real time…usually before our competitors even realize a change has occurred.
Our trainings and certifications are unique because they’re developed in-house by expert repair practitioners who actually operate repair businesses and teams…as a profession…every day. We aren’t researchers, or "stale trainers" that have never done real repairs, we are in-the-trenches DOERS, who despise theory and believe that the best way to learn something is to roll up your sleeves and get your hands a little dirty. This unique perspective is why our trainings are flat out better than any other cell phone repair courses on the market!
What really sets Repair HQ apart (and what makes it unlike any other repair training or certification program in the world) is that we teach your repair technicians to work together as a team. Your people will learn how to perform their job based on what’s actually working now, and even more importantly, they’ll learn to see the big picture of how their role affects the rest of the company. And thanks to our simple, flat rate pricing, you can fully cross-train your entire team without breaking the bank. The result? A united, integrated team of mobile device repair professionals all aligned to the same goals, speaking the same language, and working together like a well-oiled machine.
Training your team is one thing, but if you want to give them the confidence they need to execute on that training, there’s nothing quite like the status boost that comes from attaining a specialist certification. And that’s why we issue both a digital badge and a printable certificate each time a member of your team passes a class. As their manager, this certificate will be a symbol for you that they’re ready for prime time. More importantly, it will be a symbol to your team member that they have the skills to needed to drive real results for the company.
Leverage our proven training library to build your repair technician Dream Team!
Here are some core disciplines that your repair team must have….
This is the only device repair training you will ever need to set your team up as highly skilled device repair technicians! Hundreds of hours of work have been poured into this course in order to prepare you with the BEST proven training, sales strategies and SO much more.
It’s an incredibly exciting time for this multi-billion-dollar industry, and we are right at the center of it – we hope you join us on this fast evolving journey!
