Billing Policy

Last updated: March 2026

This Billing Policy outlines the billing, payment, cancellation, refund, and dispute practices of Gearvana Ventures LLC d/b/a Cellular Repair School (Company, we, us, our). Please read this Policy in its entirety. Your purchase or use of Company services constitutes your acceptance of this Billing Policy in addition to our Terms and Conditions and Enrollment Agreement. This Policy is subject to change at Company discretion; the current version will always be posted at CellularRepairSchool.com.

  1. GENERAL BILLING
  • All accounts are set up on a prepaid basis. Payment must be received before any product or service is activated or delivered.
  • All sales are final. No refunds will be issued. See Section 8 for full Refund Policy.
  • Your subscription is based on availability of access to the Service, not on your actual usage.
  • You are responsible for keeping your credit/debit card details and contact information current. Updates can be made through the My Account section of the LMS at https://campus.cellularrepairschool.com/.
  • All recurring subscriptions are automatically charged to the card on file on your billing date.
  • Invoices and payment receipts are available through the Membership Area or upon request.
  • All international customers must pay by credit or debit card. Company does not accept international checks.
  1. BILLING CYCLES

2.1  Recurring Subscriptions

Company will collect payment at the start of each billing period. Your rebill date will be the same day of the month as your initial purchase. If a given month does not have that date (e.g., the 31st in February), your rebill date will be the last day of that month. All subscription fees are nonrefundable.

2.2  Installment Plans

If you elect an installment plan, payments are due on the same day of the month as your initial installment. Installment payments are nonrefundable and noncancelable. Cancelling a membership subscription does not cancel or reduce outstanding installment plan obligations. Upon default, your account will be suspended until all past-due amounts are paid. A $200 Installment Plan Fee applies and is included in your calculated payment amount.

2.3  Failed Payments

If your card is declined, Company will retry the charge for up to 30 days. After four (4) failed attempts, your account will be suspended. You are responsible for any fees or charges incurred due to failed payments.

  1. FEES

Late Fee:

5% of amount due, assessed after 30 days past due (at Company’s discretion).

Chargeback Fee:

$50.00 USD per chargeback initiated (at Company’s discretion).

Returned Check:

$50.00 USD per returned check (at Company’s discretion).

Collections Fee:

$30.00 USD added upon referral to third-party collections.

Interest on Past Due:

1.5% per month (or maximum rate allowed by law, whichever is less).

Delinquency:

Accounts 60+ days past due will be referred to a third-party collection service.

  1. SUBSCRIPTION BILLING

Invoices are generated and payments collected at the start of each billing period. Company will not prorate any unused portion of a subscription period. You may cancel your subscription at any time; however, no refund will be issued for the current billing period and your access will continue through the end of that period.

  1. INSTALLMENT PLANS

If you elect an Installment Plan, you agree to the following:

  1. Payments are due in equal installments over the Installment Term, with the first payment due at the time of enrollment.
  2. Cancelling or pausing a membership subscription does NOT cancel or reduce outstanding installment payments.
  3. Upon payment of the first installment, you are considered current for that period. Subsequent missed payments will result in account suspension until the past-due balance is resolved.
  4. You may pay remaining installments in full at any time before the end of the Installment Term.
  5. By enrolling in an installment plan, you authorize Company to charge your card on file for each installment on the scheduled date.

  1. ACCEPTED PAYMENT METHODS

Company accepts Visa, Mastercard, American Express, and Discover credit and debit cards. Payment by check or wire transfer is available on a per-customer basis and must be pre-approved by Company in writing. Checks must be in U.S. dollars drawn on a U.S. bank.

  1. CANCELLATIONS

7.1  How to Cancel a Recurring Subscription

You may cancel a recurring subscription at any time online by logging into your account at https://campus.cellularrepairschool.com/ and cancelling through the My Account page. This is the sole method of cancellation. Because enrollment is completed online, online cancellation satisfies the requirement that cancellation be at least as easy as the method used to sign up.

Upon processing your cancellation, Company will send a written confirmation to the email address on file stating: (a) the date your cancellation was processed; and (b) the last day of your current paid billing period, through which your LMS access will remain fully active. Your access is not terminated at the moment of cancellation — it continues through the final day of the period you have already paid for, after which it will automatically close. If you do not receive a confirmation email within 24 hours of completing the cancellation steps, contact us at Registration@CellularRepairSchool.com to verify your request was received.

Cancellation requests submitted by email, phone, text, or any other method are not valid and will not be processed. To ensure your cancellation is confirmed, you must use the online My Account cancellation process described above.

Upon cancellation, your LMS access remains fully active through the last day of the billing period you have already paid for. Access is not cut off at the time of cancellation. On the day following the end of that period (your next rebill date), access will automatically close and no further charges will be made. No refund or credit is issued for any remaining unused days within the final paid period.

7.2  Invalid Cancellation Methods

The following do NOT constitute valid cancellation and will not be processed by Company:

  • Emailing a cancellation request to Company.
  • Calling Company by phone to request cancellation.
  • Sending a text, chat, or social media message requesting cancellation.
  • Cancelling or closing your credit or debit card. Company will continue to treat the account as active and billing obligations will continue; unpaid balances may be referred to collections.
  • Initiating a chargeback. A chargeback does not constitute cancellation and does not relieve you of outstanding subscription obligations.

Only completion of the online cancellation process through the My Account page at https://campus.cellularrepairschool.com/ constitutes a valid cancellation. Your written confirmation email is your proof of cancellation — retain it for your records.

7.3  Cancellation with Outstanding Balances

Cancelling your account does not dismiss any outstanding invoices or installment obligations. You remain responsible for settling all balances at the time of cancellation.

7.4  One-Time & Installment Courses — No Cancellation

Cancellation applies ONLY to recurring memberships. One-time course fees and installment-plan programs cannot be cancelled or refunded under any circumstances, as digital access is granted immediately upon payment.

  1. REFUND POLICY

8.1  ALL SALES ARE FINAL — NO REFUNDS

Company does not provide refunds under any circumstances. Because all training content is delivered digitally and LMS access is activated immediately upon payment, all purchases — including one-time course fees, installment payments, and subscription fees — are final and non-refundable once access has been granted. This applies regardless of reason, including: change of mind, failure to use the platform, dissatisfaction with content, or personal circumstances.

8.2  No Exceptions

There are no exceptions to this refund policy. Requests for refunds submitted for any reason will be declined.

  1. THE CRS GUARANTEE

Our Commitment to Your Success

While all sales are final, Gearvana Ventures LLC d/b/a Cellular Repair School stands behind its training with the CRS Guarantee. This is not a refund — it is a commitment to support your learning until you achieve job-ready proficiency.

Eligibility Requirements:

6.     Complete 100% of the video modules in your enrolled program within the LMS.

7.     Submit the program’s final skills assessment or capstone project.

8.     Submit a written CRS Guarantee Claim to Registration@CellularRepairSchool.com with subject line ‘CRS Guarantee Claim’ within 30 days of completing all modules.

Company will verify completion via LMS activity logs. Verified claimants will receive one or more of the following at Company’s sole discretion: extended LMS access, supplemental course materials, or scheduled one-on-one coaching sessions with a CRS instructor. The CRS Guarantee does not entitle the claimant to any monetary refund or credit.

  1. BILLING DISPUTES & CHARGEBACKS

10.1  30-Day Grace Period Required

Before disputing any charge with your card issuer or bank, you agree to contact Company via a support ticket at Registration@CellularRepairSchool.com and allow a minimum of 30 days for Company to attempt resolution. Failure to observe this grace period does not affect Company’s right to collect on rendered services and contest any chargeback.

10.2  Chargeback Fee & Consequences

If you initiate a chargeback, Company may assess a $50.00 USD processing fee per disputed transaction. Company will submit evidence of delivery — including your signed enrollment agreement, LMS access logs, login timestamps, and IP records — to contest the chargeback. Initiating a chargeback for an authorized charge after receiving digital access may constitute fraud and may result in: account suspension, referral to a third-party collections agency, civil legal action, and/or reporting to applicable authorities.

10.3  Account Suspension on Chargeback

Company may suspend your account immediately upon receipt of a chargeback notice, pending resolution.

  1. DELINQUENT ACCOUNTS

Accounts more than 30 days past due may be assessed a late fee of 5% of the outstanding balance. Accounts more than 60 days past due will be referred to a third-party collection agency. A $30.00 collections referral fee will be added to the outstanding balance. Company reserves the right to pursue all available legal remedies to collect outstanding amounts.

  1. CHANGES TO THIS POLICY

Company reserves the right to modify this Billing Policy at any time. Material changes will be communicated by email or prominent notice on the website at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the updated Billing Policy.

  1. CONTACT

Billing Questions:

Registration@CellularRepairSchool.com

Phone:

855.338.1277

Hours:

Monday – Friday, 10am to 5pm CST

Mail:

Gearvana Ventures LLC, 2030 W. Baseline Rd. Suite 182-9461, Phoenix, AZ 85041

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